4 essential skills by dr richard t alpert, phd from our increasingly diverse domestic workforce to the globalization of business, cultural competence is arguably the most important skill for effective work performance in the 21st century. A diverse workforce is a reflection of a changing world and marketplace diverse work teams bring high value to organizations respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity diversity management benefits associates by creating a fair and safe environment where. Diversity as a competitive strategy in the workplace dahlia d cunningham although the employees were racially and culturally diverse, the team did not reflect the diversity 2 organizations should integrate diversity with management practices 3 leaders should clearly communicate their support of diversity initiatives every step of. The human resources manager should not be the sole person responsible for driving the diversity initiative companies must spread out the responsibility, or the program may die early many organizations have used the following five steps as a basic framework for setting up successful diversity initiatives.
Managing workforce diversity: developing a learning organization byeong yong kim from managing a diverse workforce because shifting demographic nationalities, and religions successful firms make the best use of the collective knowledge of their employees, and such collective byeong yong kim 73. Managing the modern workforce: cultural diversity and its implications managing a culturally diverse workforce in today s organisations is therefore of great importance diversity as defined by kandola et al in order to manage diversity effectively, there are four key components that managers need first, there should be support. To be successful, organizational efforts to manage diversity must have top management support and commitment organizations should first undertake a thorough assessment of their cultures, policies, and practices, as well as the demographics of their labor pools and customer bases. Order to enlighten the management to solve this problem with some novel approach this paper intends to find out about culture, diversity and how to manage the culturally diverse workforce in the era of globalization with the.
Workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members (ditomaso, post and parks-yancy, 2007, p 1. A report on the economic imperative of managing diversity, that includes more than 70 pages of analysis, concluded simply: organizations which excel at leveraging diversity (including the hiring and advancement of women and nonwhite men into senior management jobs, and providing a climate conducive to contributions from people of diverse backgrounds) will experience better financial. Critical thinking management bm007-3-2 recommendation managing diversity requires managers to recognise certain skills that are vital for creating an effective and successful diverse workforce leaders and managers must understand that discrimination and its consequences will always prevail in the organisation managers must recognize their own cultural preferences.
Executive summary best practices in achieving workforce diversity diversity affects the world diversity initiative, in order to develop and culturally diverse, older, and in greater need of child and elder care leaders in both the public. Successful diversity management is about unleashing the rich and diverse potential of an entire workforce here are seven steps to build a better diversity strategy: define your terms. Every human resource manager has to take care in managing this diversity and finally he concluded that there is a lack of awareness towards diversity management approach, the manager donâ€™t have sufficient knowledge and competency to manage diversified workforce.
In order to address regional needs or cultural differences • responsibility for the success of company’s diversity/inclusion efforts lies with senior management in order for a diversity/inclusion plan to have real meaning, there needs to be accountability and oversight don’t have a diverse and inclusive workforce a diverse and. Management tools in a diverse workforce should be used to educate everyone about diversity and its issues, including laws and regulations most workplaces are made up of diverse cultures, so organizations need to learn how to adapt to be successful. At&t's diversity and inclusion management strategy aligns with our business goals and leadership priorities in key areas, including workforce inclusion, community impact, multicultural marketing and supplier diversity. The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better financial performance for an organization managing workplace diversity: issues and challenges organizations can improve employees ability to work with diverse others with cultural.
In order to successfully manage a culturally diverse workforce, managers should undertake diversity training discuss to what extent you agree with this statement, illustrating your answer with reference to company practice around the world. Working with people from very different backgrounds can be stimulating and educational when you're the manager of a diverse staff, the essential tools are keeping an open mind, being alert to any discomfort among employees, and developing sensitivity to cultural variations. Cultural diversity is the variety of human societies or cultures in a specific region, or in the world as a whole the term is also sometimes used to refer to multiculturalism within an organization. Diversity training within the company is broken into 3 different categories 1) diversity awareness – to help people understand the benefits of working with a diverse organisation, 2) diversity management – to equip executives to manage diverse teams and 3) professional development – to enable women, lgbt and ethnically diverse employees.
As national politics and discourse seem to grow more inward-looking and divisive across america and europe, successful businesses must continue to think inclusively and globally embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. Companies with a diverse workforce often outperform companies where the staff seem cloned from a single template diversity brings different perspectives, experience and skills, which can. A successful enterprise in dubai employs over 600 workers in 15 countries, including the us, india, pakistan, great britain and japan in order to manage such a diverse workforce, managers should study and understand diverse cultural factors in designing a reward system. Diversity training is also a worthwhile endeavor, providing an understanding of how a diverse workforce can be utilized to positively impact creativity, morale and the bottom line in order to create a true environment of inclusiveness, however, training is not enough – it is merely the beginning.